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Category: Customer Service

Sr. Outreach Specialist

Job Title: Sr. Outreach Specialist
Salary Type: Hourly
Salary: $14.08
Job Type: Full Time
Location: Greater Lansing, MI area
Job Description: Sr. Outreach Specialist Duties:

  • Makes outbound and receives inbound calls with the intent of promoting or selling company services via computer interface
  • Interpret and explains information such as eligibility requirements and application details
  • Interviews patients/members via phone to gather personal/sensitive information in order to
  • determine eligibility for various government programs
  • Uses appropriate resources to support decision making
  • Completes brief case summary and online application
  • Initiate procedures to refer patient/member to other agencies for assistance as appropriate
  • Types and transmits correspondence as necessary
  • Track/monitor/retrieve information on calls
Minimum Qualifications: Sr. Outreach Specialist Qualifications:

  • Prior call center experience is required
  • Able to navigate Windows-based screening system effectively
  • Understand customer service processing requirements
  • Understands the management of call queues and has some experience in it
  • Basic Mathematics
  • Writing skills
  • Excellent phone and customer service skills
  • Excellent problem solving and analytical skills
  • Good data entry skills
  • Ability to multi-task

Monday – Friday 9:00am-6:00pm with one late night 11:00am – 8:00pm

If you have already applied with Personnel World please call our office at 517-323-3500 to discuss this opening.

If you do apply for this position and do not hear from us within 48 hours, please contact our office for more information at 323-3500.

Personnel World offers walk-in appointments every Friday from 8:30AM-10:30AM and 1:00PM-3:00PM.

Employer: Personnel World
Address: 924 Centennial Way, Suite 400, Lansing, MI 48917
Email: Contact Us
If you are interested in applying with Personnel World, please fill out our online application and cut and paste your resume (RTF).  If you do not hear from us with 48 hours from submitting your application, please contact our office at 517-323-3500.

apply now

Part Time Clerical Assistant

Job Title: Part Time Clerical Assistant
Salary Type: Hourly
Salary:
Job Type: Part Time
Location: Greater Lansing, MI area
Job Description:
  • Light Bookkeeping
  • Invoicing
  • Accounts Payable
  • Tracking Sales
  • Communication
  • Purchase Orders
  • Receive Payments
Minimum Qualifications:
  • Must be reliable
  • Must have experience with Accounts Payable and Receivable
  • Prior sales tracking experience is a plus
  • Great verbal and written communication
  • Fairly strong with IT
  • Must be proficient in Excel
  • This position is 16 hours per week. Monday through Friday, working 4 days per week, can choose which days, but needs to stick to the set schedule.

If you have already applied with Personnel World please call our office at 517-323-3500 to discuss this opening.

If you do apply for this position and do not hear from us within 48 hours, please contact our office for more information at 323-3500.

Personnel World offers walk-in appointments every Friday from 8:30AM-10:30AM and 1:00PM-3:00PM.

Employer: Personnel World
Address: 924 Centennial Way, Suite 400, Lansing, MI 48917
Email: Contact Us
If you are interested in applying with Personnel World, please fill out our online application and cut and paste your resume (RTF).  If you do not hear from us with 48 hours from submitting your application, please contact our office at 517-323-3500.

apply now

Outreach Specialist

Job Title: Outreach Specialist
Salary Type: Hourly
Salary:  $12.74
Job Type: Full Time
Location: Greater Lansing, MI area
Job Description: 10:00am – 7:00pm

  • Interviews patients/members via phone to gather personal/sensitive information in order to determine eligibility for savings program
  • Uses system to ensure appropriate questions are asked
  • Interpret and explains information such as eligibility requirements and application details
  • Clarifies eligibility data with patient or member
  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy.
  • Utilizes the computer system to accurately complete the screening for eligibility and disposition the account as required
  • Initiate procedures to refer patient/member to other agencies for assistance as appropriate
  • Monitors actions to ensure goals are met
  • Dispositions accounts in a timely manner
  • Types and transmits correspondence as necessary
  • Prepares for and participates in all appropriate meetings
  • Performs miscellaneous administrative tasks as required
Minimum Qualifications
  • 1 year of call center experience
  • Must be Reliable
  • Great verbal and written communication skills
  • Excellent Customer Service skills
  • Must be able to pass drug test, background check and nicotine test

If you have already applied with Personnel World, please call our office to discuss this opening at 517-323-3500.

If you do apply for this position and do not hear from us within 48 hours, please contact our office for more information at 323-3500.

If you are interested in applying with Personnel World, please fill out our online application and cut and paste your resume (RTF).  If you do not hear from us with 48 hours from submitting your application, please contact our office at 517-323-3500.

apply now

Equipment Service Technician

Title: Equipment Service Technician
Salary Type:  Hourly
Salary:  $13.00
Job Type: Full Time
Location: Greater Lansing Area
Job Description: Personnel World is a locally owned and operated, complete staffing agency. With over 30 years in the business, we can find what you are looking for. Opportunities include contract and full-time temporary positions covering administrative, clerical, high-tech, professional, crafts/trades and light industrial factory positions.

Equipment Service Technician: 

Monday through Friday, 8:00am to 5:00pm

  • Electrical repair work on small engines and small industrial equipment
Minimum Qualifications:
  • Must have a clean driving record – will eventually use company vehicle
  • Must be able to read schematics
  • Basic mechanical skills
  • Experience with electric motors, small engines, etc
  • Good personal skills
  • Excellent customer service skills
  • Must be able to lift 60lbs
  • Excellent problem solving and analytical skills
Employer: Personnel World
Address: 924 Centennial Way, Suite 400, Lansing, MI 48917
Email:
Contact Us
If you are interested in applying with Personnel World, please fill out our online application and cut and paste your resume (RTF).  If you do not hear from us with 48 hours from submitting your application, please contact our office at 517-323-3500.

apply now