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Category: Customer Service

Retail Associate

Job Title: Retail Associate
Salary Type: Hourly
Salary: $10.00
Job Type: Full Time
Location: Greater Lansing, MI area
Job Description: Retail Associate

  • Answers phone and responds to inquiries or direct calls for appropriate resolution.
  • Operates cash register tabulating transactions, accepting payments, giving change, bagging purchases and processing employee or faculty discounts as appropriate. Starts up and shuts down register, trouble shoots, counts down register, perform cashier audits, etc. Balances the cash drawer including checks and the credit card receipts and student charge slips.
  • Observes safe money handling procedures and secure transaction practices when accepting cash payment, making change, accepting checks and credit card payments, and processing refunds/buybacks. Includes cashier integrity to safeguard register and drawer deposits.
  • Receive, sort and open, as necessary, mail. May also take outgoing mail to mailbox or Post Office.
  • Carry and shelve merchandise inventory; may also pull and package merchandise for return to vendors. Straightens merchandise, stocks shelves, prices merchandise and may assist in setting up displays and signs. May be required to mop, vacuum, clean shelves and take out trash.
  • Ensure inventory controls tags are removed and/or replaced on merchandise according to company standards as applicable.
  • Pick, process and pack orders for shipping in accordance with Retail Store Operations
  • Fill in for other employees during absences, for breaks and lunches, and during periods of high volume.
  • May perform data entry or type simple correspondence including printing and system back-up.
  • Take inventory as needed and may have responsibility for ordering general merchandise items (snacks, beverages, newspapers, magazines, etc.).
  • May provide customer service/sales functions for special events (including but not limited to author signings, graduation and athletic events)
Minimum Qualifications: Retail Associate Requirements

  • 6 – 12 months of previous retail or clerical experience preferred.
  • Prior experience with cash handling
  • Must be able to pass a background check
  • Strong customer service skills including effective communication.
  • Computer literacy.
  • Ability to prioritize and organize workload
Employer: Personnel World
Address: 924 Centennial Way, Suite 400, Lansing, MI 48917
Email: Contact Us
If you are interested in applying with Personnel World, please fill out our online application and cut and paste your resume (RTF).  If you do not hear from us with 48 hours from submitting your application, please contact our office at 517-323-3500.

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