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Outreach Specialist

Job Title: Outreach Specialist
Salary Type: Hourly
Salary: $13.13
Job Type: Full Time
Location: Greater Lansing, MI area
Job Description: Outreach Specialist

9:00am to 6:00pm

  • Interviews patients/members via phone to gather personal/sensitive information in order to determine eligibility for savings program
  • Uses system to ensure appropriate questions are asked
  • Interpret and explains information such as eligibility requirements and application details
  • Clarifies eligibility data with patient or member
  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy.
  • Utilizes the computer system to accurately complete the screening for eligibility and disposition the account as required
  • Initiate procedures to refer patient/member to other agencies for assistance as appropriate
  • Monitors actions to ensure goals are met
  • Dispositions accounts in a timely manner
  • Types and transmits correspondence as necessary
  • Prepares for and participates in all appropriate meetings
  • Performs miscellaneous administrative tasks as required
Minimum Qualifications: Outreach Specialist

  • High School Diploma or equivalent
  • Previous office experience
  • Competent computer skills including MS Office
  • Attention to detail
  • Previous experience in a call center
  • Good job stability
  • Reliability
Employer: Personnel World
Address: 924 Centennial Way, Suite 400, Lansing, MI 48917
Email: Contact Us
If you are interested in applying with Personnel World, please fill out our online application and cut and paste your resume (RTF).  If you do not hear from us with 48 hours from submitting your application, please contact our office at 517-323-3500.

apply now

PC Repair Technician

Job Title: PC Repair Technician
Salary Type:
Salary:
Job Type: Full Time
Location: Mount Pleasant, MI
Job Description PC Repair Technician

The PC Repair technician is responsible for building, repairing, configuring, and upgrading client PC’s and ensuring client satisfaction.

PC Repair Technician Essential Duties and Responsibilities:

  • Building custom PC’s
  • Diagnosing and repairing PC’s and Notebooks at both the hardware and software level (PC and Macintosh)
  • Virus, Spyware and Malware Removal
  • OS Installation and troubleshooting
  • Data Transfer between machines
  • Basic data recovery
  • RMA of failed components, PC’s and peripherals
  • Configuring email clients
Minimum Qualifications: PC Repair Technician Knowledge, Skills, and/or Abilities Required:

  • Strong computer skills and the ability to effectively communicate through telephone and e-mail.
  • Ability to work on multiple priorities and/or projects simultaneously.
  • Excellent listening and communications skills, both verbal and written.
  • Strong customer relationship skills.
  • Organized, detail oriented and self-motivated.
  • Ability to remain in contact with the client thru the completion of the incident.
  • Basic problem-solving abilities and ability to meet reasonable deadlines.
  • Ability to build positive and collaborative relationships.
  • Willingness to develop professionally.
  • Ability to work with little supervision and manage a team.
  • Flexible and able to adapt to a rapidly changing environment
  • Familiarity with all Microsoft OS’s from Windows XP to Windows 10
  • Familiarity with other operating systems such as Adroid, iOS, and OS X is a plus.
  • Soldering skills are a plus.
  • Ability to type 30+ WPM (words per minute)
  • 1+ years’ experience in Customer Service is required.

Location: Mount Pleasant MI

Hours: 8AM – 5PM, Monday – Friday

Comprehensive benefit package including 401K retirement plan, health insurance, long-term disability coverage, and paid time off. Flexible scheduling, and casual dress.

 

If you have already applied with Personnel World please call our office at 517-323-3500 to discuss this opening.

If you do apply for this position and do not hear from us within 48 hours, please contact our office for more information at 323-3500.

Employer: Personnel World
Address: 924 Centennial Way, Suite 400, Lansing, MI 48917
Email: Contact Us
If you are interested in applying with Personnel World, please fill out our online application and cut and paste your resume (RTF).  If you do not hear from us with 48 hours from submitting your application, please contact our office at 517-323-3500.

apply now

Bilingual Outreach Specialist

Job Title: Bilingual Outreach Specialist
Salary Type: Hourly
Salary: $13.52
Job Type: Full Time
Location: Greater Lansing, MI area
Job Description: Bilingual Outreach Specialist:

  • Interviews patients/members via phone to gather personal/sensitive information in order to determine eligibility for savings program
  • Uses system to ensure appropriate questions are asked
  • Interpret and explains information such as eligibility requirements and application details
  • Clarifies eligibility data with patient or member
  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy.
  • Utilizes the computer system to accurately complete the screening for eligibility and disposition the account as required
  • Initiate procedures to refer patient/member to other agencies for assistance as appropriate
  • Monitors actions to ensure goals are met
  • Dispositions accounts in a timely manner
  • Types and transmits correspondence as necessary
  • Prepares for and participates in all appropriate meetings
  • Performs miscellaneous administrative tasks as required
Minimum Qualifications:
  • High School Diploma or equivalent
  • Previous office experience
  • Competent computer skills including MS Office
  • Attention to detail
  • Previous experience in a call center
  • Good job stability
  • Reliability

If you have already applied with Personnel World please call our office at 517-323-3500 to discuss this opening.

If you do apply for this position and do not hear from us within 48 hours, please contact our office for more information at 323-3500.

Employer: Personnel World
Address: 924 Centennial Way, Suite 400, Lansing, MI 48917
Email: Contact Us
If you are interested in applying with Personnel World, please fill out our online application and cut and paste your resume (RTF).  If you do not hear from us with 48 hours from submitting your application, please contact our office at 517-323-3500.

apply now